![]() If you’re looking for techniques and examples on how to greet customers in retail, keep reading. One study shows that more than half of shoppers will return to your store because they’ve previously had “superior customer service.” Plus, that positive experience can help prevent shoplifting. It’s a low-cost investment you can make to improve the customer experience and yield serious results. How you greet your retail customers - along with your succeeding interactions with them - make lasting impressions. I’m not in the market for a tux, but if I were, I’m sure that’d be my first stop. Their entire relationship was forged on a transaction, a customer-brand interaction. When we left, I turned to my friend and asked, “Do you know them?” He said, “Yeah, they’re helping me with my tux.” He was greeted by name and with a cold beer. One of my friends was getting married in a couple of months and stopped by the store where he and his groomsmen were getting their tuxedos. I was with some friends in Denver’s Cherry Creek neighborhood, an area known for its upscale shopping, dining and hotels. I distinctly recall a moment about a year ago. ![]() Provide tips on using your CRM to improve your customer greetings and interactions.Shed light on different welcoming techniques and customer greeting examples.Offer scripts to use when greeting customers.Quick take : Want to wow shoppers the moment they walk into your shop? Keep reading. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |